Sometimes we need education too!

While fighting for the education of America is great, we humble librarians need some schooling ourselves. Just yesterday while filling out a holds notification, I got distracted by a phone call and instead of inserting the customer name, I wrote the book title on the name line. So my letter began something like this: "Dear Child of Darkness, we have the item you requested through this date, Thank you, The Library." Who wants to be thought of as the spawn of Satan. "Sorry Mrs. Child of Darkness, but we really don't like you or your attitude, please return to the pit from whence you came." Could you imagine that typo not being caught and a customer actually receiving it? It really pays to have spell check and to proofread EVERYTHING you write.